If you are a new UNSW employee or contractor, this guide will help you obtain or replace your UNSW ID card. For students, please visit The Nucleus: Student Hub for ID card services.
As a new UNSW employee, you can obtain your staff ID card from the Security Office at Gate 2. Your first card is complimentary, but a $25 fee applies for any replacement due to loss or theft.
If you are a new starter who is not directly employed by UNSW, you will need pre-approval to obtain a card. After approval, you can get your ID card from the Security Office at Gate 2 for a fee of $25.
If you are a trade contractor, complete your Contractor Induction Training before applying for an ID card. After training, submit the Contractor ID Card Application form to your UNSW project manager. Once approved, bring the form to the Security Office at Gate 2 to obtain your ID card for a $25 fee.
If your ID card is expiring or has expired, you can replace it at no cost by bringing the old card to the Security Office at Gate 2.
If your ID card is lost or suspected stolen, cancel it immediately by contacting Protective Services at 9385 6000 or emailing ID.cards@unsw.edu.au. A $25 fee applies for replacement unless you provide a police report for a stolen card.
If your ID card is damaged or not working, you can replace it at no cost by bringing it to the Security Office at Gate 2.
All ID cards are initially issued without building access. To request access, a member of your administration team should email id.cards@unsw.edu.au. The processing time is two business days.
If your prior access has expired, request a renewal by having your administration team email Protective Services Management. The turnaround time is two business days.
You can pay for your ID card or lanyard online or in-person using a credit/debit card. Present your receipt when collecting your ID card or lanyard from the Security Office at Gate 2.